Privacy Policy

This privacy policy sets out how London Short Film Festival (“LSFF”) uses and protects any information that you have provided us. We’re committed to ensuring that your privacy is protected and you can be assured that your data will only be used in accordance with this privacy statement. LSFF may change this policy from time to time by updating this page. Please check in on this page to ensure that you are happy with any changes and we will notify you of any major updates. This policy is effective from November 2020.

What we collect

We may collect the following information:
Name and contact information, including email address
Demographic information such as postcode, preferences and interests
The IP (internet protocol) address used to connect your computer to the internet

What we do with the information we gather

We use this information primarily to keep in touch and periodically send promotional emails relating to the festival or other arts and culture-related information we believe you’ll find relevant, as well as for our own internal record-keeping to understand our festival-goers’ needs and reactively improve LSFF and our users’ experiences, online and off.

Under the GDPR, we use the consent lawful basis for anyone subscribing to our newsletter or marketing communications. Any email marketing messages we send are done so through an EMS (email marketing service) provider. An EMS is a third party service provider of software that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracked clickable links or similar technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as: times, dates, IP addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations, will show the activity each subscriber made for that email campaign.

Again, this information is used only for our internal records and the better shaping of our practices and overall festival experience.

Please note that this website is hosted on the WordPress platform which operates via secure servers in multiple locations around the world.

Legal requirements​

LSFF may disclose your personal data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation; (ii) protect and defend the rights or property of LSFF; (ii) act in urgent circumstances to protect the personal safety of users of the website or the public, or (iv) protect against legal liability.

Cookies

By using this site you are consenting to the storage of cookies on your computer. We use these cookies to provide services and improve the way the website works. Some third party services that we use such as Vimeo, YouTube and PayPal use cookies too. You can disable cookies in your browser, or use your browser to identify the cookies that are stored on it.

Security

We are committed to ensuring that your information is safe and is accessible only internally to the festival, and we will never sell, distribute or lease your personal information to third parties. However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure and so we cannot guarantee its absolute security.

Reviewing your personal data

You may contact us at any time (info@shortfilms.org.uk) to review any of your personal data that we may be holding. If you believe that any information we are holding on you is incorrect or incomplete, please get in touch and we will promptly correct any information. Equally, if you would like your information removed from our records, please get in touch. Within all marketing communications, we provide you with an easy method to withdraw your consent (unsubscribe).​

Links to other websites

Our website contains links to other websites, including (but not limited to) Mailerlite, Instagram, Twitter and Facebook. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Website terms of use

LSFF is the owner or licensee of all intellectual property rights in this website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the content on this website for commercial purposes without obtaining a licence to do so or unless expressly permitted in an agreement you have with us.
You may only use this website for lawful purposes. You may not use our website:

in any way that breaches any applicable local, national or international law or regulation

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect

to transmit or procure the sending of any unsolicited or unauthorised advertising or promotional materials or any other form of similar solicitation (spam)

to knowingly transmit any data or send or upload any material that contains viruses, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware

You are responsible for configuring your information technology, computer programs and platform to access our website. You should use your own virus protection software.

These terms shall be governed by and interpreted in accordance with the laws of England and Wales, which shall have exclusive jurisdiction over any disputes.