Accessible cinema at LSFF 2020

We want to ensure audience experiences at the London Short Film Festival (LSFF) are comfortable and welcoming, and are committed to making planning your trip as easy and enjoyable as possible.

Access enquiries

If you have any questions regarding access or would like to discuss special requirements, please email LSFF’s Producer Helen MacKenzie at in advance of your trip.

Alternatively, all LSFF staff and venue coordinators have disability awareness training and will be keen to assist on the day.

We very much welcome feedback in person and via email, and all of LSFF feedback forms are in easy read format as standard.

Large print programmes

Large print versions of our brochure are available at every venue. Please ask an LSFF staff member or volunteer or email in advance for a copy.


Each of our venues will have additional signage to help you find your screening.

Staff and volunteers

All LSFF staff and venue coordinators have disability awareness training and will be available to assist your needs at venues before, during and after events.

Relaxed screening

LSFF hosts a Relaxed screening in partnership with Oska Bright Film Festival and the British Film Institute. Tickets are £3 with relaxed screening adjustments made, and there will be a safe space for customers to use if they need to leave the auditorium. Full information can be found here.

Deaf and Hard of Hearing audiences

How to Deaf is a dedicated programme for D/deaf audiences, programmed by our Deaf programmer Zoë McWhinney. This screening will include full Deaf and Hard of Hearing access provisions and a BSL Q&A, fully detailed here.

Smart Caption Glasses

This January, LSFF will host the first UK pilot in cinemas of the National Theatre’s smart caption glasses, a solution for D/deaf, deafened or hard of hearing audiences, which will be available to cinema-goers at all LSFF 2020 UK Competition screenings at BFI Southbank. For more information, check out our FAQs and to book a pair, contact

Safe space policy

LSFF’s intention is always to create a safe and inclusive environment in which all cinema-goers - regardless of ability, race, gender or background - feel welcomed and respected. We operate a zero-tolerance policy on disrespectful or derogatory language or behaviour and harassment of all kinds. We request that our audiences are active in looking out for one another.


All of LSFF’s 2020 venues have level access and are wheelchair accessible. Please find visual guides and comprehensive information on each below. For any special requirements, please get in touch with Helen MacKenzie in advance at

BFI Southbank

The main BFI Southbank foyer and box office entrance is on Theatre Avenue, by the National Theatre at street level. There are stairs and a wheelchair accessible lift to gain access to the main foyer. Visitors using the Hayward Gallery car park may find it easier to use the lower foyer entrance facing the Royal Festival Hall. There are lifts from this area to the main foyer and NFT1.

There is a help point phone in the foyer to call for staff, if required.

Tickets can be purchased from the box office located in the main foyer.

There is a wheelchair accessible lift and steps with handrails lead up to the NFT1 foyer and The Riverfront. Access to NFT2 from the box office is via lift or stairs. Access into NFT3 is via the main foyer Box Office area there are stairs and a lift to the rear of the auditorium; wheelchair users should ask at the Box Office counter for assistance, as the route though flat is not marked as a standard entryway.

The Studio, Library and Mediatheque are all accessed via the main foyer and Box Office area. Both café bar areas are fully accessible.

Curzon Soho

  • 99 Shaftesbury Avenue, London, W1D 5DY
  • Website | Map

Curzon Soho is fully accessible, with lift access to all floors. There are limited numbers of removable seats for wheelchair users. Customers who require this facility can get in touch with or the Curzon directly in advance.


The ICA has one wheelchair available for use by visitors. Cinema 1, Cinema 2 and the Theatre are all accessible via platform, ramp, and lifts (max. weight on lifts 200kg). There is space for two wheelchairs in both cinemas and the Theatre can accommodate up to six wheelchair users. There is no direct access to the Upper Gallery or the cafe/bar for wheelchair users. All walking areas within the building are kept clear at all times. Seats at the ends of rows, in both cinemas allow for additional legroom. Guide dogs are welcome. The Box Office and Cinemas are equipped with an induction loop system for visitors using hearing aids.

Pickle Factory

The Pickle Factory has accessible toilets and a lift via an alternative entrance.

Regent Street Cinema

The cinema is fully wheelchair accessible with lifts installed throughout. There are three wheelchair places available with seats for a carer next to them. Carers get a free ticket. Bookings over the phone (0207 911 5050) will ensure the venue has sufficient notice to make accessible arrangements.

Rich Mix Cultural Foundation

  • 35-47 Bethnal Green Road, London, E1 6LA
  • Website | Access | Map | Visual Guide (Please check back soon!)

Rich Mix is fully accessible. The main entrance on Bethnal Green Road is ramped and lifts inside give access to all levels in the venue. There are accessible toilets located in reception, first floor cinema concessions area, the fourth floor where theatre spaces are located and in the cinema block there is one located on the second floor. All disabled toilets have Radar locks fitted, please ask at box office for the key.

All three cinema screens have wheelchairs bays. All cinema screens have a fully integrated infra-red system and our box office has an induction loops for guests who are hard of hearing. Visitors with hearing aids can make use of this facility by switching their hearing aid to the ‘T’ position.

We are also a part of the general cinema industry initiative of CEA cards, which entitles the holder to one free ticket for their carer.

Rio Cinema

Although Rio Cinema is an old building, which presents access challenges, it is fully accessible to disabled patrons, as well as wheelchair users.

The entrance, café, foyer and auditorium are all on street level, with step-free access. The entrance doors are power-assisted and the ground floor toilet has wheelchair access - it is located next to the auditorium.

There are three wheelchair spaces available in the auditorium. Five additional spaces are available if you book at least 24 hours in advance. The entrance to the auditorium is wide and all our wheelchair spaces are easily accessible. The two widest emergency exits from the auditorium are located at the back of the auditorium, on the left and right sides

Science Museum

Disabled visitors receive concessionary prices for the IMAX 3D theatre, and an enabler/support person is eligible for free entry.

Lift access is available to both the front and the rear of the IMAX 3D theatre. For access to the IMAX, visitors should make their way to the IMAX Ticket Desk on Level 0 of the Wellcome Wing, where staff will be happy to assist. An accessible toilet is provided at the rear of the cinema.

There are four permanent wheelchair spaces in the cinema, which are located in two areas. However, the seating can be adjusted to accommodate further wheelchairs. This requires 48 hours’ notice, so if you are planning to visit in a group/party please contact the Enquiry Line in advance to book seating. Guide dogs are welcome in the cinema.

Soho Theatre

Soho Theatre’s Box Office and bar is accessible on the Ground Floor as you enter the building. All other floors are accessible by lift.

Soho Theatre can accommodate a limited number of wheelchair-users in all three of our venues. Please inform box office when you book so they can make provision for this and reserve your space. There are wheelchair-user accessible toilets on the ground, second and third floors of the building.

Their bar is on the ground floor and easily accessible by wheelchair.

Online Accessibility

This website has been developed with accessibility in mind, and we strive to conform as closely as possible with industry standard best practice in accessible and open web technologies. If you have any feedback or suggestions about improving the accessibility of the LSFF website, please email